ALL ITEMS SHIPPED FROM THE UK

Order Minimum: £150 (Trade Only)

FOR OUR UK CLIENTELE:

• Upon payment clearance, items are generally dispatched within 24 hours on business days, excluding weekends and UK public holidays. Should any delays occur, you'll be promptly informed via email.

• Our shipping partner is Royal Mail's 24hr tracked service, usually delivering in 1 to 2 business days.

• Complimentary shipping on orders exceeding £200.

• Expedited delivery in 1/2 business days for orders above £200.

• Ensure the provided delivery address is accurate before finalizing your payment.

• We request your patience during the shipping process. For queries, reach out to us via WhatsApp, and we'll address them promptly.

FOR OUR EU CLIENTELE:

• Items typically ship within 48 hours post-payment clearance on business days, excluding weekends and UK public holidays. Should there be exceptions, you'll be notified immediately via email.

• Our deliveries are facilitated by UPS, a globally renowned courier service. A tracking number will be shared in your shipment confirmation email, allowing you to monitor your order's journey.

• Delivery duration may vary between 2-10 business days, contingent on local customs processing times.

Customs Procedures:

As our shipments originate from the UK, they undergo customs processes in the EU and other international destinations. While we ensure comprehensive customs information is provided on each package, should customs officers require additional details, we're here to assist.

SHIPPING COSTS:

Our shipping framework categorizes various European nations into zones. The cost structure is as follows:

ZONE: A shipping fee of £200 applies to the following countries.

Zone 1 includes: Germany, France, Belgium, Netherlands, Czech Republic, Ireland, Austria, Hungary, Poland, Slovakia, Malta, Luxembourg, Latvia, Lithuania, and Slovakia.

Return address: Imperial Court, Exchange Quay, Salford, England, M5 3EB

Note: The website is only operated in the UK